Orders and acceptance
Orders placed through this website are subject to product availability and confirmation by BV Coco (Pvt) Ltd. Please check the selected Sasmina pack, quantity, delivery details and total before placing your order.
Prices, payment and delivery
Prices and delivery charges shown at checkout apply to the order being placed. Available payment methods and the estimated delivery window are shown before confirmation. Delivery is currently limited to addresses in Sri Lanka.
Damaged or incorrect orders
If an order arrives damaged or incorrect, contact BV Coco through the WhatsApp support link on the website within 48 hours of delivery. Keep the product, packaging and order reference available while the issue is reviewed.
Product information
Always refer to the product label supplied with your order for final ingredients, nutrition, storage and statutory information. Natural coconut oil may change between liquid and solid states as temperature changes.
Contact
Questions about a retail order can be sent through the website’s WhatsApp support link. Business and trade enquiries may be sent to [email protected].